5 Common Questions About Quality Assurance

quality assuranceBusinesses in every industry use quality assurance testing processes (also known as QA processes) on a regular basis to make sure the product they’re offering meets their standards, legal standards, and the standards of their clients. Here are some common questions about the method:

1. What’s the importance of QA testing?

QA testing helps correct any problems before a product is officially offered to a client. In the world of software, QA helps web developers detect and correct any code issues or bugs that may be present and ensures that everything is compliant with legal standards. In the world of tangible products, QA makes sure that all materials, components, and assemblies meet their standards.

In the grand scheme of things, however, QA testing simply helps a business improve their bottom line by offering a high-quality product.

2. What’s the difference between Quality Assurance and Quality Control?

QA involves planning, creation, and assessment to make sure that the end product is of the best quality and will meet the wants and needs of the client before it’s developed. QC involves assessment and identification of a product after it’s developed to make sure that any defects are found and corrected before a product is produced.

QA is a proactive process while QC is a reactive process.

3. What makes a good “tester?”

A QA tester is someone who has a passion for learning, who is detail-oriented, who works well with others, who wants to experiment and innovate, who communicates well, and who understands risk management.

4. Do companies fix every defect they find?

Not always. Sometimes there is not enough time or resources to fix every single defect that a tester finds (this usually happens with software), so companies have to decide which to fix in order to fulfill the product requirements and still ensure success. Testers help the decision by noting the severity of the defect, how long it will take to fix, the risk of fixing it, and more. The company then assesses the factors and makes the best decision for both itself and the client.

5. What’s the difference between black box testing and white box testing?

Both are terms used in software testing: Black box testing is used to determine a software product’s functionality and doesn’t dive into its internal structure, while white box testing is used to find out exactly how the software product works. Black box testers don’t need to know programming or implementation in order to test a product, but white box testers do.

At Prager, we know all about Quality Assurance – we make sure all of our Philadelphia web designs are of the best quality before we show them to our clients. Read more about our process here.

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