Virtual vs. Face-to-Face Communication

communication

In an age where technology has become one of the most prominent things in our everyday lives, it’s hard to look past the idea of virtual communication when it comes to running a business – especially if you have employees who work from home or clients in other areas of the country.

Let’s take a look at the advantages of each form of communication:

VIRTUAL

Pros

The traditional 9-5 work day is becoming less traditional, and virtual communication lets you talk to your employees even if they’re on different work schedules. It also comes in handy for clients who are in different time zones than your small business.

Virtual communication lets you talk to people no matter what location they’re in. This is especially helpful if you want to have a meeting between employees at various branch locations or with clients in another city or state.

Because technology lets us send a near endless amount of documents, spreadsheets, guidelines, etc., it’s easier to organize and share all of the information you want to when you communicate virtually.

FACE-TO-FACE

Pros

When you communicate with someone face-to-face, you can actively see their level of focus in your conversation. When you know someone is engaged, you can communicate more easily.

Face-to-face communication helps you build personal relationships with your employees or clients. Being able to reassure them with a touch or a facial expression can help you gain their trust.

Like everything in the technological world, your virtual communication platform can experience glitches or problems that can hinder or postpone your meeting. When you’re physically present in a room with someone, however, not much can stop your communication.

So – which method of communication do you prefer?

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